Privacy Policy

Information you provide

When you reach out, book a consultation, or work with us, you may share information such as:

• Your name and contact details
• Business information, like your company name and industry
• Project requirements, goals, and preferences
• Payment information -- handled directly by Stripe. We never see or store your card numbers.

Information collected automatically

Like most websites, we collect some information automatically through analytics tools:

• Device and browser information
• Pages visited and time spent on the site
• Referral source -- how you found us

We use the information we collect to:

• Deliver and improve our services
• Communicate with you about your project
• Process payments and invoices
• Respond to your inquiries
• Comply with legal and tax obligations

We don't send promotional spam. The only updates you'll receive are the ones you opt into as a client.

We rely on a small set of trusted third parties to run the business:

• Stripe -- payment processing
• Cal.com -- consultation scheduling
• Cloudflare -- hosting and infrastructure
• Analytics tools -- understanding how the site is used

These services access your information only to perform their specific function on our behalf. We never sell your personal information to anyone.

We use cookies -- small files stored on your device -- to remember your preferences and to analyze site traffic so we can improve the experience.

You can control or disable cookies through your browser settings. Some parts of the site may not work as well with cookies turned off.

We take technical measures proportionate to the data we handle: information is encrypted in transit, and access is limited to the business owner.

We keep personal information only as long as it's needed -- for the duration of our engagement and for as long as legal and tax obligations require afterward. When it's no longer needed, we delete it.

You have rights over your personal information, including the right to:

• Access the information we hold about you
• Correct anything that's inaccurate
• Request deletion of your information
• Restrict how we process it
• Receive a portable copy of your data
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us through a free consultation or the FAQ page, and we'll take care of it.

Our services are not directed at children under 13, and we don't knowingly collect personal information from them. If you believe a child has provided us with personal information, let us know and we'll delete it.

If we update this policy, we'll post the new version here with a new "Last updated" date. Continued use of the site after changes means you accept the updated policy.

Questions about this policy or your data? Reach us through floretta.studio -- the fastest ways are booking a free consultation or the FAQ page. We respond within 2 business days.