Terms of Service

1. Services

We provide web design, development, and digital marketing services. Our services include but are not limited to:

• Custom website design and development
• E-commerce solutions
• Digital marketing campaigns
• SEO optimization
• Branding and graphic design
• Maintenance and support services

2. Subscriptions and Payments

Payment terms vary by service and will be specified in your service agreement. Generally:

• Project-based services require 50% upfront payment and 50% upon completion
• Subscription services are billed monthly or annually as agreed
• All payments are due within 30 days of invoice date
• Late payments may incur a 5% monthly service charge
• We accept major credit cards, bank transfers, and approved payment methods

3. Revisions

Our revision policy ensures project satisfaction while maintaining scope:

• Design projects include up to 3 rounds of revisions
• Development projects include 2 rounds of functional revisions
• Additional revisions beyond the included limit will be charged at our hourly rate
• Major scope changes may require a new project agreement
• Revision requests must be submitted in writing within 7 days of delivery

4. Intellectual Property

Upon full payment, you will own the final deliverables. However:

• We retain rights to our methodologies, processes, and general knowledge
• Third-party licenses (fonts, stock images, plugins) remain with their respective owners
• We may showcase completed work in our portfolio with your permission
• Any custom code or unique solutions become your property upon full payment
• We maintain backup copies for maintenance and support purposes

5. Confidentiality

We respect your privacy and maintain strict confidentiality:

• All client information and project details are kept confidential
• We will not share sensitive business information with third parties
• Non-disclosure agreements are available upon request
• Team members sign confidentiality agreements
• Data is stored securely and accessed only by authorized personnel

6. Limitation of Liability

Our liability is limited as follows:

• Total liability shall not exceed the amount paid for services
• We are not liable for indirect, consequential, or punitive damages
• Client is responsible for backing up their own data
• We do not guarantee specific results or performance metrics
• Third-party service issues are outside our control and liability

7. Termination

Either party may terminate services under certain conditions:

• 30 days written notice for ongoing subscriptions
• Immediate termination for breach of contract
• Project-based work continues until completion or mutual termination
• Refunds are not provided for completed work
• Outstanding invoices remain due upon termination

8. Governing Law

These Terms are governed by the laws of the State of New York, United States. Any disputes will be resolved through binding arbitration in New York, NY. If any provision is found unenforceable, the remaining terms remain in full effect. These Terms constitute the entire agreement between us and supersede all prior agreements.

9. Contact

If you have any questions about these Terms of Service, please contact us. We will respond to all inquiries within 2 business days.